Terms of service
Welcome to Vesia. By accessing or using this website or purchasing products through this website, you agree to be bound by the following Terms of Service.
Vesia is a home fragrance brand operated by Yiwu Weixi Daily Necessities Co., Ltd.
1. Use of the Website
You may use this website to browse products, view product information, and purchase products offered through our website.
You agree to use the website lawfully and not to use it in any manner that violates applicable laws or regulations or interferes with the normal operation of the website.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, dimensions, specifications, and other product information displayed on our website are accurate.
However, actual products may have minor differences in color, appearance, or details due to display settings, product batches, manufacturing processes, photography conditions, or other factors.
We do not guarantee that all product information on the website will always be completely free of errors.
If an error is identified, we may correct or update the relevant information when reasonably necessary.
3. Product Prices
Product prices are based on the prices displayed at checkout.
We may change product prices, promotional information, or other commercial information when necessary for our business operations.
Price changes will not affect orders that have already been confirmed, except where otherwise required by applicable law.
4. Product Availability
All products are subject to availability.
If a product you ordered becomes unavailable after your order has been confirmed due to inventory, supply, or other circumstances, we may contact you and provide an appropriate solution, which may include cancellation of the affected product or order and a refund.
5. Orders and Payments
When placing an order, you are responsible for providing accurate and complete order and shipping information.
After an order is submitted, we will process it according to the applicable order information and circumstances.
Payment must be completed using the available payment methods provided during checkout.
If we are unable to process an order, we may contact you to resolve the issue.
6. Shipping
Orders are shipped according to our Shipping Policy.
We currently ship products to customers in the United States only.
Information regarding estimated delivery times, shipping fees, and our U.S. fulfillment location is provided in our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers who meet the applicable return conditions may submit a return request in accordance with that policy.
8. Intellectual Property
Content on this website, including but not limited to text, product images, graphics, page designs, brand names, logos, and other materials, may be protected by applicable intellectual property laws.
You may not copy, modify, distribute, or use such content for commercial purposes without prior written permission from the applicable rights holder.
9. Third-Party Services
We may use third-party services to support website operations, payment processing, order fulfillment, shipping, website technology, or other business functions.
Third-party services may be subject to their own terms and privacy policies.
10. Website Availability
We make reasonable efforts to keep the website available and functioning properly. However, we cannot guarantee that the website will always be continuously available, timely, or completely free of errors.
Parts of the website may be temporarily unavailable due to maintenance, updates, technical issues, or other reasonable circumstances.
11. Limitation of Liability
To the extent permitted by applicable law, Vesia is not responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including carrier operations, natural disasters, severe weather, network or technical failures, and similar circumstances.
Nothing in these Terms of Service limits any consumer rights that cannot be excluded or limited under applicable law.
12. Changes to These Terms
We may update these Terms of Service when necessary due to changes in our business, website functionality, or applicable laws and regulations.
Updated terms will be posted on this page and will become effective when published.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: service@vesia.shop
Phone: +1 256-298-8679
Business Operator & Registered Address
Yiwu Weixi Daily Necessities Co., Ltd.
35 Qingxi East Road, Dongyuan Industrial Zone,
Jiangdong Street, Yiwu City, Jinhua City,
Zhejiang Province, China