Privacy policy
Vesia respects your privacy and is committed to handling and protecting the personal information you provide. This Privacy Policy explains what information we may collect, how we may use it, and how we protect it when you visit our website, place an order, or contact us.
Vesia is a brand operated by Yiwu Weixi Daily Necessities Co., Ltd.
1. Information We Collect
When you shop on the Vesia website or contact us, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing information
- Order information
- Other information you voluntarily provide to us
We collect and use information only as necessary to provide our website services, process orders, ship products, and communicate with customers.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Arrange product delivery
- Send order confirmations, shipping notifications, and tracking information
- Process returns, refunds, and customer service requests
- Respond to your inquiries
- Maintain and improve our website and services
- Comply with applicable legal and regulatory requirements
3. Payment Information
When you make a payment on our website, payment information may be processed by the applicable payment service provider.
We do not use your payment information for unrelated purposes.
4. Information Sharing
We do not sell, rent, or trade your personal information.
When necessary to provide our website and order services, we may share relevant information with service providers that assist us in operating our business, including:
- Payment service providers
- Shipping and delivery providers
- Website and technology service providers
- Other service providers necessary to process orders and provide customer support
These service providers may process information only to the extent necessary to provide their services.
5. Information Security
We take reasonable measures to protect your personal information from unauthorized access, use, modification, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Data Retention
We may retain relevant information for as long as necessary to provide services, process orders, resolve disputes, comply with legal obligations, and maintain necessary business records.
When information is no longer needed, we may delete or otherwise dispose of it in accordance with applicable laws and our business needs.
7. Children's Privacy
Vesia's website and services are not specifically directed toward children.
We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy when necessary due to changes in our business, website functionality, or applicable laws and regulations.
Any updated Privacy Policy will be posted on this page and will become effective when published.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: service@vesia.shop
Phone: +1 256-298-8679
Business Operator & Registered Address
Yiwu Weixi Daily Necessities Co., Ltd.
35 Qingxi East Road, Dongyuan Industrial Zone,
Jiangdong Street, Yiwu City, Jinhua City,
Zhejiang Province, China