Contact us

Get in Touch with VESIA

We are always happy to hear from our customers. If you have any questions about our products, orders, shipping, or returns, please feel free to contact our customer support team.

Our customer support team is available Monday through Friday, from 9:00 AM to 5:00 PM Central Time (CT).

We usually respond to customer inquiries within 1–2 business days.

Contact Information

Email:
service@vesia.shop

Phone:
+1 256-298-8679

U.S. Fulfillment & Returns:
105 Washington St. SE
Suite 201
Huntsville, AL 35801
United States

Customer Support

For assistance with:

Product information and availability
Order status and shipping updates
Return and refund requests
Other customer service inquiries

Please contact us at:
service@vesia.shop

Customer Service Hours

Monday–Friday: 9:00 AM–5:00 PM Central Time (CT)
Saturday–Sunday: Closed

Customer inquiries received outside our business hours will be reviewed on the next business day.

Business Information

VESIA is a home fragrance brand offering scented candles, fragrance diffusers, and other decorative home fragrance products designed for everyday living spaces.

We currently serve customers in the United States only. Orders are fulfilled and shipped from our U.S. fulfillment location, and eligible returns are handled through our U.S. return location.

Market:
United States Only

Shipping Area:
We currently sell and ship to customers in the United States only.